Client Coordinator
Overview
The ideal candidate will be responsible for helping customers by providing product and service information and resolving technical issues working with a wide range of non-profits, charities and Fortune 500 clients in numerous industries. They will have creative skillsets which enables them to brainstorm new initiatives during meetings and workshops.
Duties
Handle customer inquiries
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving services
Implementation of marketing plans, including product positioning, campaign strategies, market strategy insights
Discovery of strategic business opportunities through cross function collaboration
Provide product/service support in order to establish proper channels of information and communication.
Responsible for branding and advertising
Work with management on projects dealing with media relations, business communications, success stories
Benefits
Opportunities to Travel
Unleash your wanderlust with exciting opportunities to travel to different locations and enter new markets, enabling you to experience new cultures and broaden your horizons.
Personal Growth and Development
Embark on a transformative journey of continuous personal growth and development, as we invest in your skills and nurture your talents to reach new heights of success.
Cross-Training in Sales and Consulting
Expand your expertise with comprehensive cross-training in sales and consulting, equipping you with a versatile skill set to excel in diverse professional arenas.
Opportunities for Advancement
Climb the ladder of success with abundant opportunities for career advancement within our company, empowering you to carve your path to success.
We Only Promote from Within
Our commitment to promoting from within reflects our belief in nurturing and recognizing the exceptional talent within our ranks, fostering a thriving culture of internal growth and prosperity.
Qualifications
Education
Bachelor's Degree preferred but not required.
Experience
Previous experience in customer service and in-person campaign management is preferred.
Skills
Exceptional multitasking and prioritization abilities, ensuring efficiency in handling various tasks and projects.
Strong critical thinking and problem-solving skills, enabling you to tackle challenges with creativity and resourcefulness.
Proficiency in Microsoft Office (Word and Excel), empowering you to navigate essential tools for seamless work processes.
Outstanding interpersonal and written/oral communication skills, essential for building lasting connections with clients and team members.
Ability to act as an innate team player, eager to collaborate and contribute to our vibrant and supportive work culture.